Post-Show Seminar Throwback Series: Fundamentals of Selling Online


So, you attended our Conference Program at the 2016 CHA MEGA Conference & Trade Show in Anaheim earlier this year. You absorbed a ton of information on everything from basic blogging and social media to legal and finance management.

Over the past several weeks, we’ve been featuring your favorite seminar speakers to remind you of the knowledge you learned and why it is important for your creative business.

This week we’re doing a throwback to another one of Amberly Dressler’s seminars. This time we’re reviewing, The Fundamentals of Selling Online.

If your business is not selling online, you’re missing out on valuable revenue opportunities with more than 75% of Americans.

Watch Amberly recap her seminar.

Post-Show Seminar Throwback: Pop Up Retailing


So, you attended our Conference Program at the 2016 CHA Conference & Trade Show earlier this year. You absorbed a ton of information on everything from basic blogging and social media to legal and finance management.

Over the next several weeks, we’ll be featuring your favorite seminar speakers to remind you of the knowledge you learned and why it is important for your creative business.

This week we’re doing a throwback to this seminar: Start, Grow or Expand Your Business with a Pop Up Shop, taught by Patti Biro.

Read her recap below.

Start, Grow or Expand Your Business with a Pop Up Shop
By Patti Biro

Cart, kiosk, trunk show, MRU (mobile retail unit) and yes even a tent can all be vehicles for creating a pop up presence for your business. So where will you go with your pop up store? At the 2016 CHA Show discussions about this new type of retail option were buzzing – and for many good reasons!

Just to recap some of the key ideas shared in my presentation and provide some pop up inspiration for you, let’s cover some pointers.

trunkshow2#1: You can start small – really small – with little risk, but a huge potential for exposure and profit. One of the easiest ways to get started is by having a pop up trunk show in a store that fits your product line and brand. Yes, this can be as small as a single display area or even an actual trunk. Think of stores right in your local area that would be a great place to showcase your work. Many stores will be receptive to your plan. Even better is being on-site to actually demonstrate or discuss your work.

greentray1#2: Create a collection. For a pop up event you can’t possibly take your entire inventory. Select items that fit your venue. For a farmer’s market or outdoor event, select those items that have an outdoor, country or natural flair to them. Your product selection should be tweaked to fit the customers who are going to be there. You’d select different price points and products for a jazz event at a museum than at a craft fair.
winetiquedisplay
#3: Prop it up! Basically you want to create a retail display of your work. A few key props can set the stage, invite conversations and help to showcase your inventory. Remember the rule here – 80% product to 20% props and you will be on your way!

 

trunkshow3#4: Build some buzz about your pop up event. Use every social media tool you have. You can also create in store promotions and shelf talkers. Nothing is better than a creative invitation as part of your promotional plan.

 

ElviswithPattiatBoerneMarketDays#5: Have some fun! You’ll be making connections as well as sales, and this can lead to other invitations and events. Make the time to visit and chat with other vendors during the event. They are a great resource for information on the pop up retail scene and how to expand your market.

Best wishes for a successful pop up season!

Post-Show Seminar Throwback Series: Inventory Management 101 and Rejuvenating Your Inventory Mix


So, you attended our Conference Program at the 2016 CHA MEGA Conference & Trade Show in Anaheim earlier this year. You absorbed a ton of information on everything from basic blogging and social media to legal and finance management.

Over the next several weeks, we’ll be featuring your favorite seminar speakers to remind you of the knowledge you learned and why it is important for your creative business.

Are you turning over your inventory every 90 days?

This week we’re doing a throwback to Lee Kellogg’s seminars: Inventory Management 101 and Rejuvenating Your Inventory Mix.

Watch this video for a recap of what Lee says are the top three ways you should be managing your store’s inventory.

Post-Show Seminar Throwback Series

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So, you attended our Conference Program at the 2016 CHA MEGA Conference & Trade Show in Anaheim earlier this year. You absorbed a ton of information on everything from basic blogging and social media to legal and finance management.

Have you implemented what you learned to better your business yet?

Over the next several weeks, we’ll be featuring your favorite seminar speakers to remind you of the knowledge you learned and why it is important for your creative business.
This week we’re doing a throwback to Kizer & Bender Speaking’s seminar: Feed Your Brain: Engage Customers and Take Your Sales to Insane New Levels. Rich Kizer and Georganne Bender taught you all the things you have to do to be connected to your customers online – listen, interact, react and sell.

Watch this video for a quick recap of key online marketing techniques for your day-to-day business activities.

What makes one store great and another just a place to buy stuff?


by Rich Kizer & Georganne Bender, Kizer & Bender Speaking!, CHA 2013 Retailing Experts

What makes one store great and another just a place to buy stuff? Join us at 1:00 PM EST on April 3, 2013 for The Inside Secrets of Charisma Retailers™” and find out!

Here’s the deal: Today’s customers are busy, and maybe just a little bit bored with the “same old, same old” they find in too many stores. This makes your job tougher because these consumers expect more than ever before.

We’ve come to realize that there are two kinds of retailers today: Commodity Retailers who make no effort to do much more than they are supposed to do: open for business and hope for the best. Commodity retail associates are there just to collect a paycheck. There’s no customer buzz about town and no fizz on the sales floor, merely shelves full of stuff.

And then there are Charisma Retailers™ who thrive on creating a unique in-store experience that customers just can’t get anywhere else. Charisma retail associates share the same values as the store’s owner: they are there to serve and delight customers.

Any retailer, regardless of what they sell, can be a Commodity Retailer or a Charisma Retailer™; it’s a choice that’s yours to make. Charisma Retailers™ thrive on reinvention. They understand how to live in the present while keeping an eye on the future. They know that the special things they do for customers today, will be the expected things of tomorrow, so they are always on the lookout for new ideas.

We hope you’ll join us on April 1 for The Inside Secrets of Charisma Retailers™. We’ll share ideas and inspirations, and we’ll take your questions to help you unleash your inner charisma!

And afterwards, we hope you’ll take time sit down in a quiet room with a notebook and pencil. Let your mind wander, imagining what your store will be like a year from now. Who will be your customers and what will they demand of you?  What aren’t you doing today that you need to in order to meet future challenges? Keep this notebook handy and do this exercise for fifteen minutes each week.

In time, you’ll be amazed at how quickly the ideas begin to flow, multiply and become reality.  Before long, the retail status quo won’t be good enough for you – you’ll have crossed over from commodity retailing into the rare air Charisma Retailers™ breathe every single day.

Rich Kizer & Georganne Bender are professional speakers, retail strategists, authors and consultants whose client list reads like a “Who’s Who” in business. Companies internationally depend upon them for timely advice on consumers and the changing retail market place.

In 2010 KIZER & BENDER made Meetings & Conventions Magazine’s list of Meeting Planners Favorite Keynote Speakers; they’ve also been named “Two of Retailing’s Most Influential People.” And with good reason: Rich and Georganne are experts on generational diversity, consumer trends, marketing and promotion, and everything retail. They are widely referred to as retail anthropologists because they stalk and study that most elusive of mammals: today’s consumer. Visit their website for more information: http://www.kizerandbender.com.

The Inside Secrets of Charisma Retailers™

Date: April 3, 2013
Time: 1:00 PM EST – 2:00 PM EST

Click Here to Register

Mobile is Not Just an Option Anymore – It Is Essential for Your Business


Mobile Commerce and Computing for Business: Retailers, eTailers, Designers and Manufacturers

By Tony Ford, CHA 2013 Technology Expert; Chief Operating Officer and Co-Founder of ArtFire.com and principle consultant for Bounce Rocket Media

She walked into your store looking for inspiration, 10 minutes later she walked out empty handed. In four out of ten cases, it was her smart phone that caused her to leave without buying. By next year it will be 6 out of 10 times.

She had trouble using your craft product, so she used her tablet to look for instructions, but your site took too long to load on her tablet. So she posted something about her frustration with your product to her 800 fellow crafter followers and moved on to another project

She is going to spend big this year on Black Friday. She’s looking for the perfect craft kits for all the kids on her list. She wants them to love crafting the way she does. But, your site isn’t optimized for mobile commerce, so, she won’t be buying from you.

Mobile is not an option. Mobile commerce, mobile marketing, mobile reputation management and even mobile search and content are moving billions of dollars now and will only expand in the near future. Every day you wait to learn how to use these tools to help your business, you leave dissatisfied customers, untapped market share and real money on the table.

At ArtFire we saw our mobile sales double in a day when we optimized our checkout for mobile devices, the bare minimum we could do at the time with the many projects and constraints.

We have a long way to go. Mobile is so important that our entire re-build of the multi-million dollar ArtFire platform is designed, first for the phone, and then the tablet and only then do we design for the PC. We’re building “mobile first” for our future. You should be considering mobile first for yours.

Join me on February 20th for a one-hour webinar on mobile trends for 2013. We’ll look at the market, the growth, where the current craft customer is and what the future customer will be like. I’ll also give you specific strategies and concepts for you mobile future based on the type of CHA member you are designer, manufacturer, brick and mortar store or etailer.

That customer you’ve built your business around? Well, she’s got the tablet on the table, the smartphone in her purse and a new project in mind. Are you ready to provide her with the level of service she deserves?

Tony Ford is the co-founder of ArtFire.com and principle consultant for Bounce Rocket Media, a new media and social marketing consulting firm based in Tucson, Arizona.  Bounce Rocket provides social media marketing and new media marketing services including staff training, account management and education for a wide range of firms with a special focus on creative professionals in the art, music and literature space as well as small business and non-profits.  More information can be found at BounceRocket.com.

Click here for more information and to register for Mobile Commerce and Computing for Business: Retailers, eTailers, Designers and Manufacturers