We are excited to congratulate long time CHA Members and supporters, Bob and Shirley Ferguson of Ben Franklin Crafts and Frames in Redmond, WA, on reaching their 40th year in business in May 2015! Not only have they been in business for 40+ years, but they have also remained in the same location throughout.
To commemorate this milestone, they launched a 40th anniversary celebration with year long special events and sales and on weekends with free cake and free make and take projects for both children and adults.
Originally California natives, Bob and Shirley decided to move to Redmond, WA from Hawaii when they were seeking a lifestyle change as well as new career opportunities. Their store was started in 1975 as a variety store, and has since evolved into an entertainment, activity-driven business dedicated to outstanding customer service and innovation.
Their team of 75 staff members also includes second generation family members. Their sons, Neil and David Ferguson manage the store. The store employees are remarkable, long-term employees that are passionate and knowledgeable about their departments and the customers they serve.
In addition to selling component supplies in crafts, beading, paper art, home décor, framing, fabrics and yarn, they also offer hands-on activities where seasoned crafters can discover and learn how to use new products and novice crafters can channel their inner creativity.
The secret to their success? They cite their creative staff who stay current on trends, understand their target market, travel to trade shows throughout the United States and in Asia and stay active in the craft industry. In today’s economy customers are looking for things to do at home and rediscovering nostalgic pastimes. Ben Franklin Crafts and Frames uses its successful business model to continue filling those needs.
For more information about Redmond’s Ben Franklin Crafts and Frames, call (425) 883-2050 or visit www.craftsandframes.com.